Customer Service, Marketing & Web Administrator

We're an established, innovative and fast-growing online gift store based in Christchurch. Due to our continued growth we’re looking for a full-time person with a friendly can-do attitude to:

  • Assist our wonderful customers via phone and email.
  • Help quickly and accurately fulfil customer orders.
  • Oversee casual staff during busy sales periods, such as Christmas.
  • Assist with marketing activities such as e-newsletters, social media communications, and search engine optimisation.
  • Write engaging copy for blogs, press releases and product descriptions.
  • Maintain the website by uploading new products, publishing new content and updating existing pages.
  • Undertake general office administrative work as required.

The successful applicant must:

  • Have a fun and friendly disposition.
  • Be able to wrap gifts beautifully.
  • Be a very competent computer user.
  • Have great writing skills and tidy handwriting.
  • Be well organised and conscientious.
  • Have initiative and be able to work unsupervised when required.
  • Have outstanding attention to detail and great follow-through.

You will have some retail, customer service, web or administrative experience in a full-time or part-time capacity. Ideally, you will have also studied either English/Literature, Commerce, Marketing, Web, Computing, or Business Administration. Note full training will be provided as part of your induction and ongoing development.

If you’re looking for an excellent opportunity in a high growth industry within a friendly team environment, with great variety and potential for significant professional development, you won’t be disappointed.

If this sounds like you, then apply via TradeMe with your CV, at least two appropriate examples of your written work, and a tailored cover letter outlining why you would be perfect for this role. Applications close 9am Monday 14th July 2014. As this is an urgent vacancy we will start interviewing suitable applicants before the closing date, so please don’t delay submitting your application.